ViewPointz By Carol Righi, Ph.D.
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Art, Science, and Magic: What really happens during User-Centered Design?

One of the great debates in user-centered design (UCD) centers on whether UCD is an art or a science. If one were to examine the research literature on how concepts are formed, some surprising insights emerge with respect to this important dilemma. A primary concept from this area of research is "subsumption." Can the concept of subsumption be helpful in resolving the "art vs. science" question for UCD? The answer is, well...maybe!

Biography
February 25, 2002





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