Columns by Deborah Mayhew
  •Keystroke Level Modeling as a Cost Justification Tool
  •Usability Testing: You Get What You Pay For
  •Investing in Requirements Analysis
  •Discount usability vs. usability gurus: A middle ground

Deborah J. Mayhew, Ph.D.
Dr. Deborah J. Mayhew is an internationally recognized author, teacher, speaker and consultant on software user interface design and usability engineering. She has been Owner and Principal Consultant of Deborah J. Mayhew & Associates, a consulting firm offering a wide variety of services related to usability engineering, since 1986, when she became one of the first independent consultants in her field. Clients have included IBM, AT&T, John Hancock Insurance Co., GE, Hewlett-Packard, Ford Motor Co., GTE, American Express, Apple, American Airlines, Texas Instruments, NASA, the National Cancer Institute, The New York City Police Department, Computer Sciences Corp. (CSC), Cisco Systems, and many others. Over her 20 years in the field of usability engineering, Dr. Mayhew has consulted to companies in many diverse industries on the design of products based on a wide range of technology platforms including mainframe computers with "dumb terminals", GUIs, medical technology, manufacturing equipment and Web sites and applications.

Dr. Mayhew holds a B.A. in Psychology from Brown University, an M.A. in Experimental Psychology from the University of Denver and a Ph.D. in Cognitive Psychology from Tufts University. Dr. Mayhew has authored or co-authored four books on topics in usability engineering. Her most recent book is The Usability Engineering Lifecycle. Another popular book is Cost-Justifying Usability, co-edited with Randolph G. Bias.

Dr. Deborah J. Mayhew, Ph. D.
Principal
Deborah J. Mayhew & Associates
88 Panhandle Road, P.O. Box 248
West Tisbury, MA 02575
Phone: 508-693-7149
Fax: 508-696-9726
Email: drdeb@vineyard.net
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