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Columns by Carol Righi, Ph.D.
  Programmers are People, Too: Applying User-Centered Design to Middleware
  Risky Business: Managing Uncertainty in Software Development
  Measuring the Value of Usability Engineering
  Art, Science, and Magic: What really happens during User-Centered Design?

Carol Righi
Carol Righi is president of Righi Interface Engineering, Inc. She has worked in the area of human-computer interaction since 1984, and currently specializes in interaction design, usability testing, and training. Dr. Righi has designed user interfaces for the World Wide Web, and for desktop, kiosk, and mainframe applications. She has planned and conducted extensive data gathering activities, has developed many educational offerings, and has trained hundreds of students, including numerous multidisciplinary design teams. Dr. Righi has written extensively in the area of human-computer interaction, usability, and UCD, and has presented at numerous professional meetings worldwide. She is a co-author of "User-Centered Design: An Integrated Approach." She is a member of the Usability Professional's Association; SIGCHI, the human-factors special interest group of the Association for Computing Machinery; and the Usability Consortium. She serves on the advisory council for a popular user-centered design discussion group. Dr. Righi's past positions have included consultant for the IBM Usability Engineering consulting group; manager of the usability evaluation department of IBM's Personal Software Products division; manager of academic user services at Teachers College, Columbia University; and guest lecturer in research methods at the Weizmann Institute of Science, Rehovot, Israel, among others.

Dr. Righi's most recent activities have included the following:

  • Web site design for the Usability Professionals' Association (forthcoming)
  • Intranet interaction design, curriculum architecture, course development, and training for IBM
  • Tutorial and web interaction design for a leading standardized test developer
  • Multimedia kiosk design for a major American automobile manufacturer
  • Numerous web site evaluations for several Fortune 100 companies

Dr. Righi received her undergraduate degree in psychology in 1981 and her Ph.D. in school/educational psychology in 1988, both from Fordham University in New York City. Her concentration in graduate school was in computer applications to education.

Carol Righi, Ph.D
Righi Interface Engineering, Inc.
1005 Windwood Street
Suite 101
Kingston, TN 37763
Email: carol@righiinterface.com
Web: http://www.righiinterface.com
Voice: +1.865.717.0045


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Columns by:
Charles L. Mauro, Editor

Ken Keller, Esq.
Henry Lichstein
Deborah J. Mayhew, Ph.D.
Elizabeth Rhodes
Jef Raskin
Carol Righi, Ph.D.
Scott Isensee